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  • Privacy and Quality Policy

    Privacy and Quality Policy

    The privacy, confidence, and trust of individuals who visit the Fujairah Free Zone Authority web site are important to us. No personal information is collected at this site unless provided voluntarily by an individual while participating in an activity that asks for the information.

    Collection of Information

    The site only collects the personal information that is necessary to provide the information or services requested by an individual. "Personal information" refers to any information relating to an identified or identifiable individual who is the subject of the information. This is the same information that an individual might provide when visiting a government office and includes such items as an individual’s name, address, or phone number. We also collect statistical information that helps us understand how people are using the web site so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse the web site. You may be asked to participate in surveys at this site. Participation is optional, and the choice to participate or not to participate will have no effect on your ability to use other features of the site.

    Use of Information

    Fujairah Free Zone Authority uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the web site. E-mail or other information requests sent to the Fujairah Free Zone Authority web site may be maintained or forwarded to the appropriate agencies in order to respond to the request. Survey information is used for the purpose designated in the survey.

    Cookies

    Any web page or application at this site may use cookies. Cookies are short and simple text files that are stored on a user’s computer hard drive by web sites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a web site attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.

    Web Site Security

    Fujairah Free Zone Authority is committed to the security of the information that is either available from or collected by this web site. The Authority has taken multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.

    Links to Other Sites

    This web site has links to many other web sites. These include links to web sites operated by other government agencies, nonprofit organizations, and private businesses. Fujairah Free Zone Authority is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.

     

    Quality Policy 

    Fujairah Free Zone Authority is committed to providing its services with efficiency and high quality, It aims through its policy to:

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    • Continuous improvement of the quality management system, setting ambitious goals and targets and following up on achieving
    • Ensure the competency of its employees and their ability to accomplish their responsibilities with a high degree of quality and encourage them to assume their responsibilities in terms of quality.
    • Providing an environment conducive to creativity, excellence and innovation.
    • Monitor, control and review the processes related to customer services, and work on reviewing and continuously improving services provided by either the Fujairah Free Zone Authority or those of its external partners.
    • Comply with the applicable laws, regulations and legal (and other) requirements that are related to its Occupational Health and Safety Hazards.

    Contact Information

    Fujairah Free Zone Authority welcomes comments regarding this privacy statement. Please convey any questions or concerns to freezone@eim.ae